Two-Way Communication During a Crisis - Yes, There's an App for That

February 27, 2018
Safety Insight

When confronted by an emergency situation (severe weather, bomb threat, active shooter, etc.), most school districts have an alert system to let school personnel know. That alert is in the form of a "blasted" email or text message that often goes to parents as well. Teachers and staff may be instructed to lockdown or shelter in place. After that -- silence.The alert system in most school districts is a one-way system that does nothing to keep teachers and staff informed of unfolding events or to let response teams know what is going on inside classrooms and offices. The silence may not only be maddening, it may be dangerous. What if a teacher knows exactly where an intruder is, but can't communicate that information to the responders? This inability to engage in two-way communication can have tragic consequences.

For two-way communication, school districts have had to rely on two-way radios during a crisis. Unfortunately, the disadvantages of a two-way radio system are many:• Two-way radios are only in the hands of a small percentage of district personnel -- usually the very responders who need to hear from those without radios.• The capital investment for the radios, installation, and licensing is significant.• Two-way radios don’t just work instantly. Districts must also purchase antennas, repeaters, and have generators for emergency power.• Two-way radios do not provide the ability to text messages, make and receive phone calls or broadcast live video.• Two-way radios are easily hacked into with radio scanners, thereby compromising secure communication.

With CrisisGo’s mobile technology, everyone in a district that has the app installed on their smartphone or iPad will knowwhat's going on in a school during a crisis situation, silence is not golden. If you would like to learn more about CrisisGo, please contact me at support@crisisgo.com.

Greg Peterson