The Company provides a service that allows you, your child and school staff to report bullying incidents, including situations that may threaten the safety of your child or others, to your child's school and for school faculty to send messages relating to you and your child regarding school-related incidents.
CrisisGo is the controller for the Personal Data we process, unless otherwise stated.
640 W. California Ave.
Sunnyvale, CA 94086
Under data protection laws, you have the rights in relation to your Personal Data in some circumstances:
Note that we may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
In order for a school teacher, administrator, or other employee or independent contractor of a school or school district (each a "Faculty User") to create an Account, we collect the Faculty User's first and last name, e-mail address, school name, and password.
In order for a parent or legal guardian to create an Account, we collect the parent's or legal guardian's first and last name, child's first and last name, e-mail address, child's school name, and password. The parent or legal guardian may also elect to provide a mailing address and phone number in order to receive messages outside of the Site and Application from Faculty Users.
In order for a student to create an Account, we collect from the student’s school or school district, the student’s first and last name, school, grade, e-mail, and student ID number. If the school or school district uses a third-party student information system provider, such information may instead be collected from the third-party provider. Upon first login, we ask the student to set a password for the Account. The student may also elect to provide a mailing address and phone number in order to receive messages outside of the Site and Application from Faculty Users.
When a parent, student or Faculty User submits a report, such information will be submitted to Faculty Users along with such individual’s Personal Data, unless the individual has opted to remain anonymous when submitting the report.
We also collect Personal Data at other points within our Services where we expressly state that Personal Data is being collected.
We automatically collect information regarding visitors to our Site and users of our Application and Services (“Usage Data”) to enable us to provide and improve the Services. Specifically, our servers (which may be hosted by a third-party service provider) may automatically collect information from any computer or device used to access our Services, including but not limited to:
Cookies and Web Beacons
Do Not Track
At this time, Company does not recognize automated browser signals regarding tracking, including "do-not-track" signals.
We may use Personal Data to respond to inquiries and requests that you make and improve our Site, Application, and Services. Unless direct parental consent is provided for another purpose, Personal Data collected from students will only be used for the use and benefit of the school. We and our authorized Service Providers may also use your Personal Data in various ways, including to:
We may aggregate Personal Data in order to create Anonymous Information. We reserve the right to use Anonymous Information for any purpose and disclose such information to third parties in our sole discretion.
As part of the Services, students can post messages on school message groups. Such message groups are view able only by Faculty Users. We cannot control what other users may do with the information posted so it is very important that Personal Data is not included in the posts.
The Company will make reports of incidents submitted to the Services available to Faculty Users so that Faculty Users can address such incidents. Faculty Users may use any Personal Data submitted to the Services in order to contact parents and students regarding school-related incidents.
From time to time, we may establish a business relationship with other businesses that we believe to be trustworthy and have privacy practices consistent with ours ("Service Providers"). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance and data storage and management. We only provide our Service Providers with the information necessary for them to perform these services on our behalf and such Service Providers are prohibited from using any such information for any other purposes without our prior consent. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Data from unauthorized access, use or disclosure.
We maintain commercially reasonable physical, electronic, and procedural safeguards to protect the confidentiality, security and integrity of Personal Data and other information transmitted to us and/or maintained by us. Such measures vary depending on the sensitivity of the information at issue. However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted or stored on or through the Site, Application, and Services, we cannot and do not guarantee the security of any information you or any other visitors or users transmit on or through the Site, Application, or Services, and you and such visitors or users do so at your own risk. In the event that we become aware of a data breach impacting your Personal Data, we will provide any notification required by applicable law.
Personal Data collected through our Services may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding the processing of Personal Data may be less protective than the laws in your country. By using our Services, our users and visitors consent to such processing and transfer.
We offer our users and visitors several choices regarding their Personal Data:
Last Updated: June 2018